Published: Sep 21, 2017, Updated: Oct 15, 2022
The ESTA application form is managed and administered by the Department of Homeland Security (DHS). The purpose of the form is to gather a substantial amount of information so that U.S. Customs and Border Protection (CBP) can cross check an applicant’s details across numerous international terrorism, no-fly and criminal databases. However, DHS and CBP are considerate of the time applicants need to apply for an ESTA, since if the ESTA form is too time consuming and cumbersome, then the purpose of the online travel authorization is lost as it would inconvenience travelers and possibly discourage tourism to the United States. Thus, the ESTA questions on the form reflect the desire to ask for a minimum level of information that would provide border authorities with the confidence an applicant would pose no considerable risk to U.S. public safety.
The following table can be used as reference for the question fields asked in each section of the ESTA form. Each section is then discussed below the table. Answers to questions listed below are all compulsory, otherwise they are denoted as optional where relevant (source: https://www.cbp.gov/).
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ESTA Application Section |
ESTA Question Fields |
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APPLICANT / PASSPORT INFORMATION |
Family Name, First (Given) Name, Gender, Aliases, Date of Birth, City of Birth, Country of Birth, Passport Number, Country of Citizenship, National Identification Number, Passport Issuance Date, Passport Expiry Date, Passport Issuing Country, Have you ever been issued a passport or national identity card for travel by any other country? If yes, provide Issuing Country, Document Type, Document Number, and Expiration Year. |
|
OTHER CITIZENSHIP/NATIONALITY |
a) Have you ever been issued a passport or national identity card for travel by any other country? If yes, provide the Issuing Country, Document Type (Passport or National Identity Card), Document Number and Expiration Year. |
|
GE MEMBERSHIP |
Are you a member of the CBP Global Entry Program? If yes, provide the PASSID / Membership Number |
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PARENTS |
Both parents Family Name and Given (First) Name |
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CONTACT INFORMATION |
Address Line 1, Address Line 2, Apartment Number, City, State/Province/Region, Country, Telephone Type, Telephone Number, Email Address |
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SOCIAL MEDIA (OPTIONAL) |
Provider / Platform, Social Media Identifier |
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EMPLOYMENT INFORMATION |
Do you have a current or previous employer? If yes, provide the Job Title, Employer Name, Address Line 1, Address Line 2, City, State/Province/Region, Country, Telephone |
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ENTER TRAVEL INFORMATION |
Is your travel to the US occurring in transit to another country? If yes, provide the information in the next section: |
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U.S. POINT OF CONTACT INFORMATION |
Name, Address Line 1, Address Line 2, Apartment Number, City, State, Phone Number |
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ADDRESS WHILE IN THE U.S. |
Address Line 1, Address Line 2, Apartment Number, City, State, Phone Number |
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EMERGENCY CONTACT INFORMATION IN OR OUT OF THE U.S. |
Family Name, First (Given) Name, Email Address, Telephone, |
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ELIGIBILITY QUESTIONS |
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PAYMENT INFORMATION |
Billing First Name, Last Name, Email Address, Billing Address, Debit/Credit Card Details |
The first section of the form requests basic applicant information, including fields such as first name and family name. This section also requests information about an applicant’s passport details along with information about other nationalities and any relevant documents for the other nationality. Your ESTA application details must match those on your passport. When providing information in this section, be careful when entering your passport details as errors will result in your ESTA being invalid. Other common errors include applicants omitting their middle names from the First (Given) Name fields as well as applicants putting their first name in the last name field, and vice versa.
This section requests information about past and current citizenships or nationalities. If the applicant has another citizenship or nationality, the applicant must disclose how they obtained the citizenship or nationality and provide information on the country and documents issued. Applicants must also disclose the countries where they previously held citizenships or nationalities, although the form does not request information on how the applicant acquired citizenships or nationalities that are no longer active.
Customs and Border Protection (CBP) has a Global Entry program for expedited entry and security clearance. CBP Global entry travelers are pre-approved, and thus deemed low-risk travelers. Members of the program can enter the United States through automated kiosks at various U.S. airports. The ESTA form captures this information so that CBP Global Entry members can seamlessly enter the United States using their approved ESTA and membership credentials.
In this section, you will need to provide information on your parents, including their first and last names. Parents, for the purposes of the question, are considered to be biological, adoptive, step parents or guardians. If this information is unknown, use the individuals who cared for you when you were young or simply ‘UNKNOWN’ if you did not have any parents or caregivers.
Address, telephone and email contact information are requested in this section of the ESTA application. Ensure each part of your address is entered correctly into the fields. For example, ‘Address Line 1’ is the street address and house number where you reside. CBP will likely not use your address information for correspondence. Your email address will be used for communications regarding your ESTA application.
CBP included this section in 2016 to gather information on an applicant’s social media information. Applicants can select from options in the form dropdown such as Facebook, Twitter, Instagram, YouTube, as well as others, or enter other social platforms not listed in the dropdown along with their social media identifier such as the account name. These details are not currently required although they may be at some point in the future. CBP may use social media information to determine the security risks posed by applicants that undergo additional screening during the processing of their ESTA.
The employment information section on the ESTA form has questions about an applicant’s employer name and contact information. This information is requested as it provides CBP with insight into your employment situation. Although this information is likely not used for approving or denying ESTA applications, it is likely used by Border Guards who can question visitors at the border regarding the purposes of their stay in the U.S. and genuineness in returning to their home country after their travel plans are complete.
Travelers coming to the U.S. for reasons other than transit purposes, will need to provide information on their U.S. contact including address and telephone number. If an applicant does not have a U.S. contact person, they can provide the details of a U.S. organization or hotel. Otherwise, if U.S. contact information is not available, applicants can enter ‘UNKNOWN’ for text fields and a sequence of zeros ‘0’ for number fields. The U.S. Point of Contact information allows CBP to determine where an applicant will likely stay during their visit and provides details of a visitor’s liaison.
The information in this section can be the same as the previous if, for example, a tourist is visiting New York and has only the hotel contact information available and no U.S. contacts. However, business visitors coming to negotiate a contract should provide the name of their contact in one section and their hotel or accommodation details in the other section. Otherwise, if an applicant has not yet booked accommodation for their planned visit, they can enter ‘UNKNOWN’ for text fields and a sequence of zeros ‘0’ for number fields.
In the event an applicant has a medical emergency without any next of kin, CBP will use the information to contact an ESTA applicant’s nominated persons. Some applicants may not have an emergency contact, and thus they can under ‘UNKNOWN’ for the emergency contact fields.
These 9 yes or no ESTA questions determine the eligibility of travelers. The questions span a number of topics intended to determine if an applicant poses a risk due to their personal health, criminal history, drug history, terrorism-related activities, U.S. employment aspirations, U.S. immigration and visa history, as well as their travel history to select countries in Africa and the Middle East. Answering a ‘yes’ to anyone of these ESTA eligibility questions will most likely result in an application being denied, thus take care when filling in this section of the form. If you are requested to provide additional information for one of the eligibility questions, ensure you provide your answers in an honest and concise manner.
Applicants will also need to complete the “Waiver of Rights” section which essentially states an applicant waivers their rights to an appeal or a review of any decision by Customs and Border Protection on an ESTA application. Acceptance of this waiver of rights is required to submit an ESTA application.
In this section, an ESTA applicant agrees he / she understood the questions on the form and answered them truthfully and correctly to the best of their knowledge and belief. Acceptance of this certification is required to submit an ESTA application.
On the payment form, debit or credit card details will need to be provided. The person paying can be someone other than the applicant. In addition to debit or credit cards, payment by PayPal is also an option.
Although filing in an ESTA application seems like a trivial task, there are considerations applicants should make when answering various ESTA questions on the form. Fortunately, applicants can review their responses prior to sending the form off to be processed by CBP, thus applicants are advised to double check the information they provided on the form and review their answers to the ESTA questions.
If you hold a passport from a visa waiver eligible country and wish to obtain an ESTA for tourist, business, medical or transit purposes, get started on your application, otherwise, visit the FAQ to learn more about the ESTA
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